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We are iCollege

Established in 2003 under the parent company XpertSkills, iCollege is one of the most trusted marketplaces in E-Learning. Our dedication transcends mere content – we source learning products from only the best suppliers and vendors across the globe so you have the widest selection of educational courses designed to equip you for success.

Headquartered in stunning South Africa, our distributed company spans 3 continents with employees in the U.S., India, and of course, South Africa. Our customers call more than 120 countries home. We're proud to say iCollege is trusted by leading organizations in major tech hubs, including Silicon Valley, to train and equip employees to be the very best that they can be.

Whether partnering with Fortune 500 companies or being part of an individual's journey toward career growth, we are committed to the success of all who trust us as their source for education and training.

Contact Details:

Web: www.xpertskills.com
Skype: xpertskills
Mail: info@xpertskills.com

Physical Address:

Head Office - South Africa
16 Monte Carlo Crescent
Kyalami business Park
Johannesburg
South Africa 1684

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Accredited SIAM Foundation

E-COURSE:

Accredited SIAM Foundation

Instructor-led, video based E-Learning course.
Overview

Service Integration and Management (SIAM) is a management methodology for environments where services are sourced from multiple service providers and not just a single service provider. In this series we explore the SIAM Eco-system including the business case for SIAM, the benefits of the methodology, the processes involved, and the challenges to implementing and maintaining the eco-system. This series also prepares you for the EXIN SIAM Foundation exam.

Objectives
  • Understand the main concepts and processes of SIAM that are used in organizations,
  • Establish a SIAM ecosystem in order to better organize the organization's resources,
  • Provide better support during a SIAM implementation by understanding the main considerations for the most important processes,
  • Reduce risks associated with Integrated Services and the SIAM ecosystem,
  • Connect different practices with SIAM to boost and improve the organization’s service provision,
  • Integrate services by using different structures based on SIAM practices and methodology,
  • Recognize the key stages of SIAM implementation in order to better plan its roll-out,
Target Audience

Service Integration and Management Foundation is aimed at professionals who want to implement SIAM methodology in their organization and in particular professionals who are already working with IT Service Management processes. It is also intended for providers that want to implement and manage Service Integration and Management models.

Instructor: ITProTV

ITProTV delivers the IT instruction that you need to advance or launch your IT career in a fun and creative way. With attractive studios and an interactive, talk-show style format, you'll watch more and learn more. From CompTIA, Cisco, and Microsoft to Security and Cloud Fundamentals, you can learn it all. Dive deep into one or master many with the friendly faces of IT training.

E-COURSE Instructor-led, video based E-Learning course.
USD 19
  • 18:34:00
    Hours of learning
  • Receive a Certificate of Excellence on successful completion
  • Presented by highly qualified, industry leading experts
  • 12 Months access
  • 10-Day money-back guarantee
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