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XpertSkills - the parent company under which iCollege operates - was established in South Africa in 2003 and since then, we have grown globally in leaps and bounds with customers and partners in more than 120 countries. With employees on 3 continents and as a next-generation, virtual organization we are unconstrained by the limits that are usually associated with traditional “brick & mortar” companies.

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Microsoft 70-688 - Supporting Windows 8.1

E-COURSE:

Microsoft 70-688 - Supporting Windows 8.1

Instructor-led video course with presentations, workbooks, games, flashcards and quizzes.
Overview

This course will provide you with the knowledge and skills required to support a Windows 8.1 deployment in medium and large enterprise environments and to resolve technical issues by developing a troubleshooting methodology for Windows 8.1. This Supporting Windows 8.1 training class is designed for IT professionals who have experience with Windows devices and who work as Windows Enterprise Desktop Support Technicians (EDSTs) in Tier 2 support environments. Students will learn to identify and resolve issues with networking, Windows Store apps, security, group policy, Internet Explorer, remote access, and support of mobile devices.

Objectives
  • Plan and implement Windows 8 recovery solutions
  • Manage and maintain Windows Store apps and desktop apps
  • Manage and maintain remote access and extranet connectivity
  • Plan and implement local and remote management methods
  • Configure cloud services and manage Windows 8 clients with Windows Intune
  • Plan and implement Windows 8 installation methods
  • Implement encryption and maintain endpoint security
  • Manage user authentication and intranet connectivity
  • Manage user settings, profiles, file resources and print resources
Target Audience
  • IT Consultant
  • Desktop Support Technician
  • IT Generalist who need to administer Windows 8-based computers/devices as a part of their job role

Module 1: Introduction

1.1 Intro To Exam 70-688

1.2 Implementing A Methodology For Troubleshooting – Part 1

1.3 Implementing A Methodology For Troubleshooting – Part 2

1.4 Implementing A Methodology For Troubleshooting – Demo

Module 2: Troubleshooting Start Up Issues

2.1 Troubleshooting Start Up Issues – Part 1

2.2 Troubleshooting Start Up Issues – Part 2

2.3 Troubleshooting Start Up Issues – Part 3

2.4 Troubleshooting Start Up Issues – Part 4

2.5 Troubleshooting Start Up Issues – Demo

Module 3: Managing Drivers And Hardware

3.1 Managing Drivers And Hardware – Part 1

3.2 Managing Drivers And Hardware – Part 2

3.3 Managing Drivers And Hardware – Part 3

3.4 Managing Drivers And Hardware – Demo

Module 4: Troubleshooting Remote Computers

4.1 Troubleshooting Remote Computers – Part 1

4.2 Troubleshooting Remote Computers – Part 2

4.3 Troubleshooting Remote Computers – Part 3

Module 5: Resolving Problems With Network Connectivity

5.1 Resolving Problems With Network Connectivity – Part 1

5.2 Resolving Problems With Network Connectivity – Part 2

5.3 Resolving Problems With Network Connectivity – Part 3

5.4 Resolving Problems With Network Connectivity – Part 4

5.5 Resolving Problems With Network Connectivity – Part 5

Module 6: Troubleshooting Group Policy

6.1 Troubleshooting Group Policy – Part 1

6.2 Troubleshooting Group Policy – Part 2

6.3 Troubleshooting Group Policy – Part 3

6.4 Troubleshooting Group Policy – Part 4

Module 7: Troubleshooting User Settings

7.1 Troubleshooting User Settings – Part 1

7.2 Troubleshooting User Settings – Part 2

7.3 Troubleshooting User Settings – Part 3

Module 8: Configuring And Troubleshooting Remote Connectivity

8.1 Configuring And Troubleshooting Remote Connectivity – Part 1

8.2 Configuring And Troubleshooting Remote Connectivity – Part 2

8.3 Configuring And Troubleshooting Remote Connectivity – Part 3

8.4 Configuring And Troubleshooting Remote Connectivity _ Demo – Part 1

8.5 Configuring And Troubleshooting Remote Connectivity _ Demo – Part 2

8.6 Configuring And Troubleshooting Remote Connectivity _ Demo – Part 3

Module 9: Troubleshooting Resource Access In A Domain

9.1 Troubleshooting Resource Access In A Domain – Part 1

9.2 Troubleshooting Resource Access In A Domain – Part 2

9.3 Troubleshooting Resource Access In A Domain – Part 3

9.4 Troubleshooting Resource Access In A Domain – Demo

Module 10: Configuring And Troubleshooting Resource Access For Non-Domain Members

10.1 Configuring And Troubleshooting Resource Access For Non-Domain Members – Part 1

10.2 Configuring And Troubleshooting Resource Access For Non-Domain Members – Part 2

10.3 Configuring And Troubleshooting Resource Access For Non-Domain Members – Part 3

10.4 Configuring And Troubleshooting Resource Access For Non-Domain Members – Demo

Module 11: Troubleshooting Applications

11.1 Troubleshooting Applications – Part 1

11.2 Troubleshooting Applications – Part 2

11.3 Troubleshooting Applications – Part 3

11.4 Troubleshooting Applications – Part 4

11.5 Troubleshooting Applications – Demo

Module 12: Maintaining Windows 8.1

12.1 Maintaining Windows 8.1 – Part 1

12.2 Maintaining Windows 8.1 – Part 2

12.3 Maintaining Windows 8.1 – Part 3

12.4 Maintaining Windows 8.1 – Part 4

12.5 Maintaining Windows 8.1 – Demo

Module 13: Recovering Windows 8.1

13.1 Recovering Windows 8.1

13.2 Conclusion

E-COURSE E-Learning Expert-led video course with presentations, workbooks, quizzes, games and flashcards.
USD 195 USD 95 51% OFF
  • 16:09:18
    + Hours Of learning
  • Includes video, presentations, workbooks, quizzes, flashcards & games
  • Receive a Certificate of Excellence on successful completion
  • Presented by highly qualified, industry leading experts
  • 12 Months access (Unless indicated otherwise)
  • 10-Day money-back guarantee
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