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We Are All About You

XpertSkills - the parent company under which iCollege operates - was established in South Africa in 2003 and since then, we have grown globally in leaps and bounds with customers and partners in more than 120 countries. With employees on 3 continents and as a next-generation, virtual organization we are unconstrained by the limits that are usually associated with traditional “brick & mortar” companies.

This allows us to focus, without distraction, on reaching our ultimate goal – ensuring your ongoing success – by providing affordable, reliable, high quality and relevant learning products whilst remaining innovative and agile.

Contact Details:

Web: www.xpertskills.com
Skype: xpertskills
Mail: info@xpertskills.com

Physical Address:

Head Office - South Africa
16 Monte Carlo Crescent
Kyalami business Park
South Africa 1684

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CompTIA Healthcare IT

Instructor-led video course with presentations, workbooks, games, flashcards and quizzes.
The CompTIA Healthcare IT Technician certificate is a vendor- and technology-neutral credential that validates the operational, regulatory and security knowledge necessary to provide hardware and software support in medical environments where electronic health record (EHR) systems are used. CompTIA recommends that individuals interested in the healthcare IT certificate also hold CompTIA A+ certification, which validates foundation-level knowledge and skills for PC support, installation, preventative maintenance, networking, security, and troubleshooting. CompTIA Healthcare IT Technician puts you in a high-growth job market.

Employment of health IT professionals is expected to increase by 20 percent through 2018, according to the Bureau of Labor Statistics. The U.S. government estimates that we will need more than 50,000 health IT workers to help medical providers with electronic medical records. Help desk technicians in healthcare environments earn $40,000 per year on average. The average annual salary for an implementation support specialist, an IT professional able to implement, deploy and support healthcare IT systems, is $71,000.
  • Regulatory requirements
  • Organizational behavior
  • IT operations
  • Medical business operations
  • Security

Module 1 - Introducing IT Healthcare
  • What is Healthcare IT
  • Types of Healthcare Facilities
  • Hospital Patient Flow
  • Healthcare IT Goals
  • Healthcare IT.gov Website Tour
  • CompTIA Healthcare IT Technician Exam
Module 2 -Support Flow
  • Getting To Know Information Systems
  • Hospital Information System Primary Functions
  • Master Patient Index
  • Message Types and Interface Functions
  • Admitted-Discharged-Transferred Messages
  • Perioperative Information System
  • Pharmacy Information System
  • Radiology Information Systems
  • Lab Information Systems
  • Emergency Department Information Systems
Module 3 - Regulatory Requirements
  • Agencies Governing Healthcare
  • Operating Divisions Of The HHS
  • Centers for Medicare & Medicaid Services (CMS)
  • Office of the National Coordinator (ONC)
  • Office of Civil Rights and NIST
  • Healthcare Programs and e-PHI
  • Healthcare Laws
  • HIPAA Controls-Compliance and Penalties
  • Legal Best Practices and Documentation
  • Health and Human Services Website (HHS.gov)
  • Center for Medicare and Medicaid Services Website (CMS.gov)
  • HIPAA Privacy and Security Rules
​​​​Module 4 - Organizational Behavior
  • Handling Protected Health Information (PHI)
  • Physical and Technical Safeguards
  • Applying Proper Communication Methods
  • PBX and VoIP Infrastructure
  • Technical Roles and Responsibilities
  • Role-Based Access and Exceptions
  • Organizational Structures and Methods of Operation
  • Private Practices and Other Facilities
  • Executing Dailey Activities and IT Functions
  • HIT Etiquette in the Hospital
  • Room Consideration Requirements and Protections
  • HealthIT.gov Privacy and Security Game
Module 5 - IT Operations
  • Internet and Intranet Concepts
  • OSI Model and TCP/IP
  • Transport and Network Layers
  • Data Link and Physical Layers
  • Wi-Fi Standards
  • Network Servers and Single Sign On
  • Cloud Computing and Virtualization
  • Programming Languages
  • WLAN Topologies
  • Routing-Port Forwarding and DHCP
  • Client IP Configuration
  • Switches and Internet Modems
  • Network Tools
  • Healthcare Power Outlets
  • EHR and EMR Information Systems
  • Issues to Consider
  • Backups
  • Deploying Workstations
  • OS Updates and Troubleshooting Devices
  • Change Management Documentation
  • Peripheral Devices and Removable Storage
  • Troubleshooting Tools and Utilities Demonstration
Module 6 - Medical Business Operations
  • Medical Terms-Imaging and Testing
  • Controlled Substance Schedules
  • Trauma Center Qualifications
  •  Medical Imaging Terms and Testing
  • Inpatient Medical Departments
  • Outpatient Medical Departments
  • Clinical Operations and Tools
  • Medical Software Terms and Functions
  • Imaging Formats and Standards
  • Change Control and Support Requests
  • System and Interface Messaging
  • Typical Interface Issues
  • Electronic Health Record Solutions Demonstration
Module 7 - HIT Security
  • Security Challenges
  • Access Control and Permissions
  • Physical Security and Device Location
  • Physical Security Access
  • Environmental Security
  • Password Guidelines
  • Encryption Types and Utilities
  • Secure Communications
  • Storage Encryption Goals
  • Storage Types and Architectures
  • Securing Wireless Networks
  • Remote Access Options
  • Backup Security
  • PHI Disposal
E-COURSE Expert-led video course with presentations, workbooks, quizzes, games and flashcards.
  • 04:11:29+ Hours Of learning
  • Includes video, presentations, workbooks, quizzes, flashcards & games
  • Receive a Certificate of Excellence on successful completion
  • Presented by highly qualified, industry leading experts
  • 12 Months access
  • 10-Day money-back guarantee
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