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We Are All About You

XpertSkills - the parent company under which iCollege operates - was established in South Africa in 2003 and since then, we have grown globally in leaps and bounds with customers and partners in more than 120 countries. With employees on 3 continents and as a next-generation, virtual organization we are unconstrained by the limits that are usually associated with traditional “brick & mortar” companies.

This allows us to focus, without distraction, on reaching our ultimate goal – ensuring your ongoing success – by providing affordable, reliable, high quality and relevant learning products whilst remaining innovative and agile.

Contact Details:

Web: www.xpertskills.com
Skype: xpertskills
Mail: info@xpertskills.com

Physical Address:

Head Office - South Africa
16 Monte Carlo Crescent
Kyalami business Park
Johannesburg
South Africa 1684

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E-COURSE:

Microsoft Office 2013 - Outlook

Instructor-led video course with presentations, workbooks, games, flashcards and quizzes.
Overview
Outlook 2013 is the latest release of Microsoft’s primary messaging client. Outlook provides all of the tools necessary for managing e-mail, scheduling tasks, and communication. This course addresses the basic features and functionality of Outlook 2013 – how to navigate Outlook 2013, view and reply to incoming e-mails, and create new mail messages. This course will help prepare learners for the Microsoft Certification Exam 77-423: Outlook 2013 which certifies individuals as Microsoft Office Specialist (MOS): Outlook 2013.
Objectives
  • Managing E-mail in Outlook 2013
  • Formatting E-mail and Configuring Message Options in Outlook 2013
  • Collaboration and Customization with the Calendar, Contacts, and Tasks in Outlook 2013
  • Management and Customization in Outlook 2013
  • Working with E-mail in Outlook 2013
  • Working with Contacts in Outlook 2013
  • Working with Meetings in Outlook 2013
  • Mail Automation, Cleanup, and Storage in Outlook 2013
  • Scheduling with Appointments, Events, and Tasks in Outlook 2013
Target Audience
  • This program is for you if you are an office worker, manager, entrepreneur, or other professionals who want to start using advanced Microsoft Outlook skills immediately.
  • This program is also suitable for you if you are looking to learn about this software and expand your job possibilities.

Section 1-1 - Customize Outlook Settings

  • Include Original Messages With All Reply Messages
  • Change Text Formats For All Outgoing Messages
  • Customize The Navigation Pane
  • Block Specific Addresses
  • Configure Views
  • Manage Multiple Accounts
  • Set Outlook Options

Section 1-2 - Automate Outlook

  • Create And Assign Signatures
  • Use Quick Steps
  • Create And Manage Rules

Section 1-3 - Print And Save Information In Outlook

  • Print Messages
  • Print Calendars
  • Save Message Attachments And Preview Attachments
  • Print Contacts
  • Print Tasks
  • Save Messages In Alternate Formats
  • Create Data Files

Section 1-4 - Search in Outlook

  • Create New Search Folders
  • Search For Messages
  • Search For Tasks
  • Search For Contacts
  • Search Calendars
  • Use Advanced Find
  • Use Search By Location

Section 2-1 - Create A Message

  • Create/Forward And Delete Messages
  • Add/Remove Message Attachments
  • Add CC And BCC To Messages
  • Add Voting Options To Messages
  • Reply To All And Reply To Sender
  • Prioritize Messages
  • Mark As Private
  • Request Delivery/Read Receipt
  • Redirect Replies
  • Delegate Access

Section 2-2 - Format A Message

  • Format Text
  • Insert Hyperlinks
  • Apply Themes And Styles
  • Insert Images
  • Add A Signature To Specific Messages
  • Format Signatures
  • Create And Use Quick Parts

Section 2-3 - Organize And Manage Messages

  • Sort Messages
  • Move Messages Between Folders
  • Add New Local Folders
  • Apply Categories
  • Configure Junk Email Settings
  • Clean Up Messages
  • Mark As Read/Unread
  • Flag Messages
  • Ignore Messages
  • Sort By Conversation
  • Set Attachment Reminder Options

Section 3-1 - Create And Manage Calendars

  • Adjust Viewing Details For Calendars
  • Modify Calendar Time Zones
  • Delete Calendars
  • Set Calendar Work Times
  • Use Multiple Calendars
  • Manage Calendar Groups
  • Overlay Calendars

Section 3-2 - Create Appointments / Meetings and Events

  • Create Calendar Items And Create Recurring Calendar Items
  • Cancel Calendar Items
  • Create Calendar Items From Messages
  • Categorize Calendar Items
  • Change Availability Status

Section 3-3 - Organize And Manage Appointments - Meetings And Events

  • Set Calendar Item Importance
  • Forward Calendar Items
  • Configure Reminders And Add Participants
  • Respond To Invitations
  • Update Calendar Items
  • Share Meeting Notes

Section 3-4 - Create And Manage Notes - Tasks And Journals

  • Create And Manage Tasks And Update Task Status
  • Create And Manage Notes

Section 4-1 - Create And Manage Contacts

  • Create New Contacts
  • Delete Contacts
  • Edit Contact Information
  • Attach An Image To Contacts

Section 4-2 - Create And Manage Groups

  • Create New Contact Groups
  • Add Contacts To Existing Groups And Add Notes To A Group
  • Update Contacts Within Groups
  • Delete Group Members
  • Delete Groups
  • Course Ending
E-COURSE Expert-led video course with presentations, workbooks, quizzes, games and flashcards.
  • 4:15:97+ Hours Of learning
  • Includes video, presentations, workbooks, quizzes, flashcards & games
  • Receive a Certificate of Excellence on successful completion
  • Presented by highly qualified, industry leading experts
  • 12 Months access
  • 10-Day money-back guarantee
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