Section 1-1 - Customize Outlook Settings

• Include Original Messages With All Reply Messages
• Change Text Formats For All Outgoing Messages
• Customize The Navigation Pane
• Block Specific Addresses
• Configure Views
• Manage Multiple Accounts
• Set Outlook Options

Section 1-2 - Automate Outlook

• Create And Assign Signatures
• Use Quick Steps
• Create And Manage Rules

Section 1-3 - Print And Save Information In Outlook

• Print Messages
• Print Calendars
• Save Message Attachments And Preview Attachments
• Print Contacts
• Print Tasks
• Save Messages In Alternate Formats
• Create Data Files

Section 1-4 - Search in Outlook

• Create New Search Folders
• Search For Messages
• Search For Tasks
• Search For Contacts
• Search Calendars
• Use Advanced Find
• Use Search By Location

Section 2-1 - Create A Message

• Create/Forward And Delete Messages
• Add/Remove Message Attachments
• Add CC And BCC To Messages
• Add Voting Options To Messages
• Reply To All And Reply To Sender
• Prioritize Messages
• Mark As Private
• Request Delivery/Read Receipt
• Redirect Replies
• Delegate Access

Section 2-2 - Format A Message

• Format Text
• Insert Hyperlinks
• Apply Themes And Styles
• Insert Images
• Add A Signature To Specific Messages
• Format Signatures
• Create And Use Quick Parts

Section 2-3 - Organize And Manage Messages

• Sort Messages
• Move Messages Between Folders
• Add New Local Folders
• Apply Categories
• Configure Junk Email Settings
• Clean Up Messages
• Mark As Read/Unread
• Flag Messages
• Ignore Messages
• Sort By Conversation
• Set Attachment Reminder Options

Section 3-1 - Create And Manage Calendars

• Adjust Viewing Details For Calendars
• Modify Calendar Time Zones
• Delete Calendars
• Set Calendar Work Times
• Use Multiple Calendars
• Manage Calendar Groups
• Overlay Calendars

Section 3-2 - Create Appointments / Meetings and Events

• Create Calendar Items And Create Recurring Calendar Items
• Cancel Calendar Items
• Create Calendar Items From Messages
• Categorize Calendar Items
• Change Availability Status

Section 3-3 - Organize And Manage Appointments - Meetings And Events

• Set Calendar Item Importance
• Forward Calendar Items
• Configure Reminders And Add Participants
• Respond To Invitations
• Update Calendar Items
• Share Meeting Notes

Section 3-4 - Create And Manage Notes - Tasks And Journals

• Create And Manage Tasks And Update Task Status
• Create And Manage Notes

Section 4-1 - Create And Manage Contacts

• Create New Contacts
• Delete Contacts
• Edit Contact Information
• Attach An Image To Contacts

Section 4-2 - Create And Manage Groups

• Create New Contact Groups
• Add Contacts To Existing Groups And Add Notes To A Group
• Update Contacts Within Groups
• Delete Group Members
• Delete Groups
• Course Ending