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XpertSkills - the parent company under which iCollege operates - was established in South Africa in 2003 and since then, we have grown globally in leaps and bounds with customers and partners in more than 120 countries. With employees on 3 continents and as a next-generation, virtual organization we are unconstrained by the limits that are usually associated with traditional “brick & mortar” companies.

This allows us to focus, without distraction, on reaching our ultimate goal – ensuring your ongoing success – by providing affordable, reliable, high quality and relevant learning products whilst remaining innovative and agile.

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Head Office - South Africa
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Microsoft Office 2013 - Outlook

Instructor-led video course with presentations, workbooks, games, flashcards and quizzes.
Outlook 2013 is the latest release of Microsoft’s primary messaging client. Outlook provides all of the tools necessary for managing e-mail, scheduling tasks, and communication. This course addresses the basic features and functionality of Outlook 2013 – how to navigate Outlook 2013, view and reply to incoming e-mails, and create new mail messages. This course will help prepare learners for the Microsoft Certification Exam 77-423: Outlook 2013 which certifies individuals as Microsoft Office Specialist (MOS): Outlook 2013.
  • Managing E-mail in Outlook 2013
  • Formatting E-mail and Configuring Message Options in Outlook 2013
  • Collaboration and Customization with the Calendar, Contacts, and Tasks in Outlook 2013
  • Management and Customization in Outlook 2013
  • Working with E-mail in Outlook 2013
  • Working with Contacts in Outlook 2013
  • Working with Meetings in Outlook 2013
  • Mail Automation, Cleanup, and Storage in Outlook 2013
  • Scheduling with Appointments, Events, and Tasks in Outlook 2013
Target Audience
  • This program is for you if you are an office worker, manager, entrepreneur, or other professionals who want to start using advanced Microsoft Outlook skills immediately.
  • This program is also suitable for you if you are looking to learn about this software and expand your job possibilities.

Section 1-1 - Customize Outlook Settings

  • Include Original Messages With All Reply Messages
  • Change Text Formats For All Outgoing Messages
  • Customize The Navigation Pane
  • Block Specific Addresses
  • Configure Views
  • Manage Multiple Accounts
  • Set Outlook Options

Section 1-2 - Automate Outlook

  • Create And Assign Signatures
  • Use Quick Steps
  • Create And Manage Rules

Section 1-3 - Print And Save Information In Outlook

  • Print Messages
  • Print Calendars
  • Save Message Attachments And Preview Attachments
  • Print Contacts
  • Print Tasks
  • Save Messages In Alternate Formats
  • Create Data Files

Section 1-4 - Search in Outlook

  • Create New Search Folders
  • Search For Messages
  • Search For Tasks
  • Search For Contacts
  • Search Calendars
  • Use Advanced Find
  • Use Search By Location

Section 2-1 - Create A Message

  • Create/Forward And Delete Messages
  • Add/Remove Message Attachments
  • Add CC And BCC To Messages
  • Add Voting Options To Messages
  • Reply To All And Reply To Sender
  • Prioritize Messages
  • Mark As Private
  • Request Delivery/Read Receipt
  • Redirect Replies
  • Delegate Access

Section 2-2 - Format A Message

  • Format Text
  • Insert Hyperlinks
  • Apply Themes And Styles
  • Insert Images
  • Add A Signature To Specific Messages
  • Format Signatures
  • Create And Use Quick Parts

Section 2-3 - Organize And Manage Messages

  • Sort Messages
  • Move Messages Between Folders
  • Add New Local Folders
  • Apply Categories
  • Configure Junk Email Settings
  • Clean Up Messages
  • Mark As Read/Unread
  • Flag Messages
  • Ignore Messages
  • Sort By Conversation
  • Set Attachment Reminder Options

Section 3-1 - Create And Manage Calendars

  • Adjust Viewing Details For Calendars
  • Modify Calendar Time Zones
  • Delete Calendars
  • Set Calendar Work Times
  • Use Multiple Calendars
  • Manage Calendar Groups
  • Overlay Calendars

Section 3-2 - Create Appointments / Meetings and Events

  • Create Calendar Items And Create Recurring Calendar Items
  • Cancel Calendar Items
  • Create Calendar Items From Messages
  • Categorize Calendar Items
  • Change Availability Status

Section 3-3 - Organize And Manage Appointments - Meetings And Events

  • Set Calendar Item Importance
  • Forward Calendar Items
  • Configure Reminders And Add Participants
  • Respond To Invitations
  • Update Calendar Items
  • Share Meeting Notes

Section 3-4 - Create And Manage Notes - Tasks And Journals

  • Create And Manage Tasks And Update Task Status
  • Create And Manage Notes

Section 4-1 - Create And Manage Contacts

  • Create New Contacts
  • Delete Contacts
  • Edit Contact Information
  • Attach An Image To Contacts

Section 4-2 - Create And Manage Groups

  • Create New Contact Groups
  • Add Contacts To Existing Groups And Add Notes To A Group
  • Update Contacts Within Groups
  • Delete Group Members
  • Delete Groups
  • Course Ending
E-COURSE Expert-led video course with presentations, workbooks, quizzes, games and flashcards.
  • 4:15:97+ Hours Of learning
  • Includes video, presentations, workbooks, quizzes, flashcards & games
  • Receive a Certificate of Excellence on successful completion
  • Presented by highly qualified, industry leading experts
  • 12 Months access
  • 10-Day money-back guarantee
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